Privacy Policy
Last updated: May 21, 2026
1. Information we collect
NodeRun Cloud collects information necessary to provide, maintain, secure, and improve the Service. This may include account credentials, contact details, usage data, technical logs, deployment metadata, and communication records. Collection is based on contractual necessity, legitimate interests, or consent where required by applicable law.
2. Legal basis for processing (GDPR / applicable laws)
We process personal data only when we have a valid legal basis, including: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests (e.g., security, fraud prevention, platform improvement); or (d) your explicit consent.
3. How we use your information
We use collected information for the following purposes: account administration, service delivery and authentication, technical support, billing and fraud detection, security monitoring, performance analysis, legal compliance, and enforcement of our Terms of Service.
4. Information sharing and disclosure
We do not sell, rent, or trade your personal data. We may share information with: (a) subprocessors and service providers bound by data protection agreements; (b) legal or regulatory authorities when required by law or legal process; (c) successors in the event of a merger, acquisition, or bankruptcy; and (d) other parties with your explicit consent.
5. Data retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Account data is generally retained for the duration of your active account and for a reasonable period thereafter in accordance with our data retention schedule.
6. Data security
We implement and maintain appropriate technical, organizational, and administrative security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your rights and choices
Depending on your jurisdiction (including GDPR for EEA residents and CCPA for California residents), you may have the right to access, correct, delete, restrict processing, object to processing, data portability, and withdraw consent. To exercise these rights, submit a verifiable request to support@noderun.cloud. We will respond within the timeframes required by applicable law.
8. Cookies and tracking technologies
We use essential, functional, analytical, and security-related cookies and similar tracking technologies. Non-essential cookies require your prior consent. You may configure your browser to refuse cookies, but this may affect platform functionality. For detailed cookie information, see our Cookie Policy.
9. International data transfers
NodeRun Cloud operates globally. Your personal data may be transferred to and processed in countries other than your country of residence. When transferring data outside the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.
10. Third-party links and services
The Service may contain links to third-party websites, integrations, or APIs. This Privacy Policy does not apply to such third parties. We are not responsible for their privacy or security practices. We encourage you to review the privacy policies of any third-party services you interact with.
11. Children’s privacy
The Service is not intended for individuals under the age of 16 (or such higher age as required by applicable law). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
12. Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via email (to the address associated with your account) or through a conspicuous notice on our website at least 30 days prior to the effective date. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
13. Contact information and data controller
The data controller for NodeRun Cloud is:
NodeRun Cloud
Email: support@noderun.cloud
Website: www.noderun.cloud
For privacy-specific concerns or to reach our Data Protection Officer (DPO), please use the same contact email with "ATTN: Privacy" in the subject line.
